This is laurak's TrustRating, which is based on both the number of reviews laurak has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful laurak has been to the Kudzu community.
Posted on
10/30/2007
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Don't like dealers? Boston VW will change that
Dealer shops often get a bad rap for service, but I can't say enough good things about Boston VW. The service department is open until midnight on weekdays. No, I'm not kidding. The driver's window fell into the door as I was driving one night at 9 PM, I called them, and they said to bring it right over. They had it fixed by 5 PM the next day. They're not the cheapest in town, I'm sure, but they do great work. They always call and ask before making repairs, and they explain what they're doing intelligibly.
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