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Grasshopper Irrigation, Inc.

47 High St , Unit F 
Reading, MA 01867
Phone: (617) 449-9062
Website: www.grasshopperirrigation.net...



Reviews
thenn52

Posted on Citysearch on 4/9/2009
Happy customer
We had Dennis install our irrigation system in spring of 08', and the installation went perfectly. One call back for a sprinkler head adjustment was promptly performed, and the system works very well. They planned it for complete coverage and it exceeded my expectations.

My winter flush out and shut down was scheduled and performed promptly, and I expect nothing less this spring for flush out and start up.

My calls have always been returned within a reasonable time. Telephone staff have always been courteous and professional.
Overall
5 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

Citysearch User

Posted on Citysearch on 3/17/2009
Winterize or Activate a Sprinkler System
They were prompt and professional
Overall
4 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

customersfirst

Posted on Citysearch on 11/4/2008
POOR CUSTOMER SERVICE


Installation was fine, but over the past two years the customer service has declined drastically---phone calls aren't returned within 24 hours, scheduled visits are hours late and if you call to ask if the technicians are still coming, you invariably get the answering service and no one calls you back!. When you finally do get through to the office and complain to the receptionist, she tells you that you can ttake your business elsewhere. Dennis will lose business if this continues.it is after all a service business and customers are the best reference.
Overall
2 star rating

Quality 0 star rating
Service 0 star rating
Value 0 star rating

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